Quayside — Privacy Policy

1. Overview

Quayside ("the app") is a single-player harbour puzzle with optional online boards: a board for every level, a Daily harbour, and weekly and monthly boards. We collect only what is needed to run those boards, keep your progress on all your devices, and improve the game. There are no banner or pop-up ads — the only advertising is a short video you can choose to watch for a reward. There are no third-party analytics SDKs, and no tracking across other apps or websites.

2. Data We Collect

Sent to our servers:

• Anonymous device ID — a random identifier created on first launch. It is your account key; it does not reveal who you are.
• Your profile — the display name (generated for you, or one you choose), avatar, frame and pinned trophy shown beside your times on the boards.
• Your saved progress — levels reached, best times, coins and boosters, awards, missions, the login calendar and your app settings. This is what lets you continue on another device and restores your game if you reinstall.
• Each finished game — the level (or the Daily's date), whether you cleared it, restarted or left it, when it started and ended, your time, the moves you made, the boosters and rescues you used, and the app version and device model. These rank your times on the boards, let us review results that look impossible, and show us how each level actually plays so we can tune its difficulty.
• Game Center, if you link it — when you choose Settings → Link Account, Apple confirms your Game Center identity to our server and we store your app-specific Game Center player ID, so your progress follows you to your other devices. We do not adopt your Game Center nickname; your Quayside profile stays as you set it.

Everything is stored on your device first and uploaded when a connection is available, so the game works fully offline and nothing is lost if you play with no signal.

Test builds only (TestFlight): a bug report you choose to send from the pause menu — its text, an optional screenshot of the game and the level it came from — is stored by us and filed in our private issue tracker on GitHub. The App Store version has no reporter.

Kept on your device only: daily reminder and streak notifications are scheduled on your device and send nothing to us.

We never collect your email, phone number, contacts, location, photos, health or financial data, or advertising identifier. We do not use any third-party analytics SDKs, and we do not track you across other apps or websites.

2a. Optional rewarded video ads

From level 10 you can choose to watch a short video for a reward: double the coins for a first clear, a rescue, a Berth Permit, an extra booster, a doubled login reward or an extra daily mission. You never have to, and the reward is stated before the video starts.

These videos are served by Google AdMob. When you choose to watch one, AdMob receives the technical data it needs to deliver a video (such as device type, coarse region and IP address).

• We request non-personalised ads only — they are not targeted using a profile of you.
• We do not ask for permission to track you, and we never request your advertising identifier (no App Tracking Transparency prompt).
• If you never watch a video, AdMob receives nothing.

3. How We Use Your Data

• To rank your times on the level, Daily, weekly and monthly boards, with your profile beside them
• To review results that look impossible, so the boards stay fair
• To keep your progress in sync across your devices and restore it if you reinstall
• To award trophies and medals for your places on the boards
• To measure in aggregate how each level plays — how often it is cleared, how long it takes, where players get stuck — so we can tune the difficulty
• To show an optional rewarded video when you choose to watch one

4. Sharing With Third Parties

We do not sell or share your data with advertisers, data brokers, or marketing partners. The only third parties that receive any data are:

• Fly.io — our hosting provider, which processes API requests
• Neon — our database provider, which stores the boards and your progress
• Apple — confirms your Game Center identity, only if you link it
• Google AdMob — serves the optional rewarded videos described above, only when you choose to watch one

5. Children's Privacy (COPPA)

This app does not knowingly collect personal information from children under 13. The whole game can be played offline, and the data we do collect is tied only to a random device identifier. If you believe a child under 13 has provided us data, contact us and we will delete it.

6. Your Rights (GDPR / CCPA)

You have the right to:

• Access — request a copy of the data associated with your device ID
• Delete — delete your account in the app: Settings → Delete account removes your account, saved progress, board times, awards and game records from our servers at once (or email us and we will do it)
• Reset — Settings → Reset Progress starts the game again and replaces your saved progress on our servers

To exercise these rights, email support@ahm-technology.com. We respond within 30 days.

7. Data Retention

Your profile, saved progress, board entries and awards are kept while your account exists. Each finished-game record is kept for 180 days; after that it is reduced to anonymous per-level daily totals and the individual record is deleted. When you delete your account in the app, or ask us to, all of it is erased from our servers immediately; the anonymous per-level totals contain nothing that identifies you.

8. Security

Data in transit is encrypted with HTTPS (TLS 1.2+). Server-side data is stored in an encrypted database. Game Center identities are verified with Apple's signature on our server, so no one can link to another player's account.

9. Changes to This Policy

We may update this policy as the game evolves. We will not retroactively reduce your rights. When material changes are made, the "Effective" date above will update.

10. Contact

Questions, complaints, or data requests:
support@ahm-technology.com